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Free UK Delivery

Free UK Delivery

Delivery is free to all parts of the UK using 1st or 2nd class post from the Royal Mail.

If you order before 2pm Monday to Friday you will probably receive it the next day.

How to Return Your Silver Jewellery

How to Return Your Silver Jewellery

Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a refund of the purchase prioce of the item. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

Any goods returned should be in saleable condition with any free gifts also included.

Earrings are not subject to a refund due to hygiene reasons unless they are faulty.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Return Address:

AVB Designs
PO Box 522